Changelog

What’s new in iTravel ERP.

Every release, in plain words. Updates reach every agency automatically, at no extra cost.

Coming next

  • Coming 10 November 2026 Travel insurance Policies sold and tracked next to the trip they cover. Pro and Enterprise. Learn more about travel insurance ›
  • Coming 30 November 2026 Bank reconciliation Add-on, price on request.
  • Coming soon Holiday packages Sell and manage holiday packages alongside your air, visa and hotel sales. Pro and Enterprise. Learn more about holiday packages ›
  • Coming soon HR & payroll Employees, leave, attendance and Sri Lankan payroll. Enterprise.

v1.6.0

Void or refund a single air ticket, with the customer's credit and the vendor's refund tracked for you.

  • New Void one ticket on an air sale, with a void fee and the vendor's voiding charge (super admin).
  • New Request a refund for one ticket, then record what the vendor pays back, as money or as a deduction from what you owe them.
  • New The customer's share of a refund becomes a credit note that automatically pays anything still due on the sale.
  • New A "Process ticket refunds" permission, on by default for super admins and accounts staff.
  • New Profit after refunds on the dashboard, in the P&L and on each sale.
  • New Refund figures in Agent Performance and Sales by Airline. (Pro and Enterprise)
  • Improved The invoice keeps the ticket's original price and shows "Refund pending" or "Refunded – see credit note".
  • Improved The refund credit note shows the refund received, the service fee and what was applied to the invoice.
  • Fixed A sale partly paid by its refund credit note now shows the right amount paid.

v1.5.1

Easier hotel bookings: pick the province and town, choose who you pay, and add guests faster.

  • New Find Sri Lankan hotels by province and city or town, with a search that also understands common spellings. (Pro and Enterprise)
  • New Pay the hotel itself, choose a supplier, or type a one-time supplier on each booking. (Pro and Enterprise)
  • Improved New bookings open with the first guest ready, and full rooms are no longer offered. (Pro and Enterprise)
  • Improved Linking an existing passenger to a guest fills in their name and passport details. (Pro and Enterprise)
  • Improved A duplicate ticket number is named at its field, together with the sale that already uses it.
  • Improved Hotel confirmations show payment instructions only while money is still due. (Pro and Enterprise)
  • Improved A tidier dashboard on every screen size.
  • Fixed Paying a vendor with items ticked now pays only those items; any extra becomes vendor credit.

v1.5.0

Bank and cash accounts, customer advances, credit limits, airline reports, and PDF and spreadsheet exports everywhere.

  • New Every payment in or out records which bank or cash account it used, including a built-in "Cash in hand" account.
  • New An Account Activity report with opening balance, money in and out, and running balance for each account.
  • New Transfers between accounts, such as cash banked or bank to petty cash.
  • New Customer advances: take money before a booking exists and use it on later sales.
  • New Receive one payment across several unpaid sales, with one combined receipt.
  • New Optional credit limits for customers and sub-agents, with a warning before a sale goes over.
  • New The airline is recognised from the first three digits of the ticket number, and you can add your own airlines.
  • New A Sales by Airline report. (Pro and Enterprise)
  • New BSP agencies can record a vendor payment as unallocated and assign it to tickets later.
  • New Agency settings for BSP agents, optional passport numbers on air sales, and ticket cost as fare plus tax.
  • New Export any list or report to PDF or a spreadsheet, showing exactly what you see on screen.
  • Improved Cheques count in their account only once cleared, and cheque numbers must be 6 digits.
  • Improved Passenger and guest names are kept in capitals, as on the passport.
  • Fixed Smaller fixes and improvements.

v1.4.2

Delete a confirmed sale cleanly, with customer and vendor money settled in one step.

  • New A super admin can delete a confirmed air, visa, hotel or Other sale, with a guided step that settles every payment first.
  • New Money received on a deleted sale becomes a credit note, kept for later or returned in cash.
  • New Money already paid to the vendor can be recorded as received back, moved to another sale, or kept as vendor credit.
  • New Credit note emails now attach the credit note PDF.
  • Improved A deleted sale stays on record with its number, receipts and history, but leaves every list, total and report.
  • Improved Vendor credit shows as a banner with an "Apply credit" button, and refunds received from vendors are listed.
  • Fixed Smaller fixes and improvements.

iTravel ERP website launched

The new itravelerp.com website is live. You can now:

  • read about each iTravel ERP module, with what is available today and what is coming;
  • compare the Starter, Pro and Enterprise plans, monthly or annual;
  • read our Terms of Service, Privacy Policy and other legal documents;
  • book a demo or ask us a question through the contact form.

v1.4.1

Price a whole hotel stay as one amount.

  • New Price a whole hotel booking as one amount instead of per room and night. (Pro and Enterprise)
  • Improved Add or remove rooms on a booking priced as one amount, even after payment. (Pro and Enterprise)
  • Fixed A hotel room already paid to the supplier can no longer be lowered below the amount paid. (Pro and Enterprise)

v1.4.0

Hotel bookings arrive, from request to check-out.

  • New Manage hotel bookings with rooms, guests, pricing, payments and documents in one place. (Pro and Enterprise)
  • New Send customers a hotel voucher without prices, and a booking confirmation that never names your supplier. (Pro and Enterprise)
  • New Search a built-in directory of Sri Lanka's SLTDA-registered hotels and your own hotels while booking, with a warning for likely duplicates. (Pro and Enterprise)
  • New Follow hotel revenue on the dashboard, in Agent Performance and in a Hotel Bookings report with CSV export. (Pro and Enterprise)
  • Improved Hotel bookings appear in sales search, filters and every sales list. (Pro and Enterprise)
  • Improved Vendor payable totals now sit right under the item table.

v1.3.1

See and pay what each sale owes your vendors, right from the sale.

  • New See what each air, visa and Other sale owes its vendors, and pay them from the sale.
  • Improved A second vendor with the same name is refused, so balances never split across duplicates.

v1.3.0

Bank details on invoices, more than 9,000 airports and in-app support.

  • New Show your bank accounts on invoices so customers can pay by transfer.
  • New Edit an Other sale, with totals, vendor payables and customer credit updated for you.
  • New Find destinations by code, airport or city among more than 9,000 airports, and add your own.
  • New Open support tickets in the app and get replies by email.
  • Improved Subscription reminder emails state the amount, the dates and how to pay.
  • Improved If a subscription is paused, signed-in users see a clear explanation.

v1.2.0

Your iTravel ERP invoices and receipts, by email.

  • New Receive your iTravel ERP invoices and receipts by email, with a PDF.
  • New Get friendly payment reminders by email and SMS before and after an invoice is due.
  • Improved Upgrade any time and pay only for the rest of the period; downgrades give you credit.
  • Improved The sign-in page explains a paused subscription, and your data is always kept.

v1.1.1

You choose which roles see cost and profit.

  • New Decide which roles see cost, profit, margin and commission with the "Can see cost & profit" permission.
  • New Ten one-time recovery codes let you sign in if you lose your authenticator.
  • Improved Only the agency owner manages users and roles.
  • Improved Name a passenger on each Other sale line, shown on the invoice.
  • Fixed Smaller fixes and improvements.

v1.1.0

Sell transfers, service fees and any other service alongside tickets.

  • New Sell any service as an "Other" sale from one New sale menu.
  • New Keep a list of service items with default selling and cost prices.
  • Improved Name a vendor on a service line and its cost is added to what you owe that vendor.

v1.0.9

Conjunction tickets, per-ticket charges and easier editing.

  • New Record several ticket numbers for one passenger, for conjunction tickets, and find the sale by any of them.
  • New Add an issuing cost and other charges to each ticket, kept off customer documents.
  • Improved Jump between the steps of a sale you are editing, and remove attached documents.
  • Improved Lower a sale's total below what was paid, and the difference becomes customer credit.

v1.0.8

Customer documents show selling prices only.

  • New Record the BSP agent a ticket is issued through, with the "Issuing Agent" vendor type.
  • New Add notes to a sale that only your staff can see.
  • Improved Invoices, receipts, quotations and customer emails show selling prices only, never cost, vendor, commission or profit.
  • Improved Nationality and phone country code start with your own country.
  • Improved The airline reference is optional and saved in capitals.
  • Improved Recording a bank transfer no longer asks for the bank, and the reference is optional.
  • Improved Dashboard profit figures are shown to the agency owner only.
  • Fixed Smaller fixes and improvements.

v1.0.7

Confirmation emails for later-confirmed drafts, simpler bank transfers and a two-step sign-in reminder.

  • New Owners who have not turned on two-step sign-in are reminded to do so.
  • Improved The address you give at sign-up appears on your documents straight away.
  • Improved Pick the bank for a transfer from your own bank list, or leave it blank.
  • Fixed Customers get the sale confirmation email when a draft sale is confirmed later.

v1.0.1 – v1.0.6

Reliability updates in the first days after launch.

  • Fixed Subscription invoices are never issued twice for the same period.
  • Improved System emails are delivered more reliably.
  • Fixed Smaller fixes and improvements.

v1.0.0

iTravel ERP 1.0: air ticketing, customers, payments and agency accounts in one system.

  • New Sell air tickets and keep customers, passengers, sub-agents and vendors in one place.
  • New Take payments, track cheques and issue credit notes.
  • New Your agency works on its own web address.
  • New Invoices, receipts and emails carry your name, logo, colours, currency, date format and numbering.
  • New Passengers from a past sale are offered again on that customer's next sale.
  • New Protect every account with two-step sign-in and password reset by email.
  • New Run visa cases from enquiry to decision. (Pro and Enterprise)
  • New Record expenses and manage petty cash. (Pro and Enterprise)
  • New See agent, commission and vendor analysis in advanced reports. (Pro and Enterprise)

See it with your own sales

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